In FITS there are 10 main processes, each covering a different area of best practice technical support and each with a complete and separate set of material devoted to it. Within these main processes there are a number of sub-processes covering best practice for operations management, change management and the strategic processes.

However, there are inter-dependencies between them and common 'best practice' themes across them all. We would also like to demonstrate to you that these processes can help you outside of the ICT arena so that you might consider this before embarking on implementation.

Details of a suggested implementation timetable are listed under our section on Implementation of FITS

Whilst the FITS processes are presented separately they are most effectively implemented in a structured way. We aim to advise you on how to implement these processes in a controlled and successful manner, acknowledging the fact that you are likely to have limited resources. We therefore recommend that you read Approach to implementing FITS and Implementation of FITS before starting.

MEMBERS ONLY CONTENT - PLEASE LOGIN OR PURCHASE BELOW

This content is for members only.  Please join us below to get instant access to FITS members area.

 We are currently offering full membership for a very special rate.

Already a member? - Login Here